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Covid-19 Announcement

Covid-19 Announcement

Katy Sue Designs and associated group companies– Covid-19 preparedness announcement.

Update: As of Thursday 12th March 2020 Katy Sue Designs implemented its well developed plan to protect the business from the spread of Covid-19.

Based in South Shields, the business has 34 staff, who operate from 5 different units. We benefit from having the ability to effectively segregate departments and significantly lessen the cross spread of this infectious disease between our employees. We also have extensive and highly sophisticated IT systems which allow remote access for all systems making home working a more practical step. With this in mind the business is now operating with 40% of its staff working remotely and the remainder on either reduced hours working or shift based rotas which help mitigate risk and keep the wheels turning. Business is operating as usual in every respect and we remain committed to the well being of our staff and customers at this difficult time.  

We uniquely benefit from being a manufacturer of our own products and as such have no issues around international deliveries of finished stock – particularly from China. We have supplies of raw materials capable of sustaining the business until at least September 2020 and are confident that we will have no stock related issues in that timeframe. Our web sites, Amazon stores and associated platforms are still taking orders and our sales lines are open and staffed as usual. We are in a position to continue with business as usual and trade customers can of course place orders in the usual way. Clearly we are dependent on national couriers to continue distributing orders to any and all customers.  

We expect to remain open for business throughout this difficult period and intend communicating with customers and staff using technology where appropriate. Please visit our web site for further updates.

Thank you.

Katy Sue Designs

Next article Katy Sue Designs Welcomes Heather Robertson as a New Guest Demonstrator

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John Percy - December 3, 2020

I’m thinking of ordering some packs of -

“SKU 05-SF33-CW300100 – Classic White Single Fold Cards A6 105 × 148mm”

Could you tell me if this card is “Acid-Free” please

ExLIiSaKYs - October 2, 2020


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Pamela Budge The Croft Studio, Skye - August 30, 2020

Good to know you’re still trading. We’ve survived so far, and opened up again last week. Need to order card stock, envelopes and sello bags for packing these. Have checked website but can’t find the bags…are they still available? Thanks

Marlene Nougher-Fuller - July 13, 2020

Is it possible to have a catalogue please? I wish to order random numbers of blank cards envelopes and cello bags.I would find it easier than internet and have had no luck with phone contact to discuss availability. I would be grateful for your help as an “old” customer, always satisfied with good service. With thanks MNF

Mary mOrris - May 19, 2020

I placed an order on the 6 th of may, my card has been charged but I’ve heard nothing since my order was accepted if you can’t send my item please refund me thank you

sandra barnett - May 7, 2020

Please can I have a catalogue sent

Brenda Finch - May 5, 2020

I placed an order on the 7th April. Despite being told that it had been dispatched it was never received apart from the downloads. I have sent emails and left a phone message but have had no response. Can you help?

Denise CLarke - April 30, 2020

How much is postage please